Privacy Policy for Smooth Move Logistics

Smooth Move Logistics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our long-distance moving services from Illinois, including when you submit information through our contact or quote forms.

Information We Collect for Long-Distance Moves

We may collect personal information from you in a variety of ways to facilitate your long-distance move from Illinois. The information we collect falls into two categories:

Information You Provide to Us

When you request a quote or contact us for long-distance moving services from Illinois, you provide us with information that may include:

• Personal Identifiers: Your full name, email address, and phone number.
• Move-Related Information: Your current (origin) address in Illinois, new (destination) address in another state, desired move date, and detailed information about the size and scope of your long-distance move (e.g., number of bedrooms, specific items, packing needs).

Information We Collect Automatically

Like most websites, we may automatically collect certain information when you visit, such as your IP address, browser type, operating system, and browsing behavior through the use of cookies and similar technologies, to improve your experience with Smooth Move Logistics.

How We Use Your Information for Long-Distance Moves

We use the information we collect for several purposes, primarily to provide and improve our long-distance moving services from Illinois.

To Provide Our Long-Distance Moving Services

• To generate an accurate and detailed quote for your requested long-distance moving services from Illinois.
• To schedule and coordinate the logistics of your interstate move.
• To manage your account and provide customer support throughout your relocation.

To Communicate With You (Consent for Contact)

By providing your contact information (including your phone number) through our quote or contact forms, you are giving your **express written consent** for Smooth Move Logistics to contact you.

This contact may be for informational and marketing purposes related to your long-distance move from Illinois and may be made via:

• Email: To send you quotes, service updates, and promotional offers relevant to your interstate relocation.
• Telephone Calls: Including manual calls and automated calls to discuss your quote and long-distance moving services.
• SMS (Text Messages): To provide service alerts, confirmations, and special offers related to your move.

Your consent is not a condition of purchase. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails, or by replying “STOP” to any SMS message.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With Service Providers: We may share information with third-party vendors and partners who perform services on our behalf, such as email delivery or SMS messaging, under strict confidentiality agreements, to facilitate your long-distance move.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure, especially for sensitive long-distance moving data.

Your Rights and Choices

You have certain rights regarding your personal information. You may request to access, correct, or delete your data. You can also opt out of promotional communications at any time as described above.

Children’s Privacy

Our long-distance moving services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically for updates regarding your long-distance moving privacy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices for long-distance moves from Illinois, please contact us at:

Smooth Move Logistics
8626 S KILDARE AVE CHICAGO, IL 60652
Email: info@smoothmovelogistics.com
Phone: (708) 882-6165